Support
Questions, bugs, or anything else: support@stepgazelle.com
Frequently asked questions
Why does the widget update in jumps?
Because iOS does not tell widgets about your steps in real time. No step widget on iOS does: not this one, and not anyone else's. iOS wakes the app in the background from time to time, the app rebuilds the widget's picture then, and iOS allows only a limited number of those updates per day.
So the gazelle moves in hops of several minutes to tens of minutes rather than gliding. On a heavy walking day iOS may space those hops out further. Opening the app always brings the widget fully up to date immediately.
I said no to Health access. How do I turn it back on?
Open the Health app → your profile picture → Apps → Step Gazelle, and turn on Steps. Step Gazelle only ever reads; it will not write anything to Health.
How does the goal work?
Your goal is not a number we picked. Step Gazelle looks at your last 30 days and sets today's goal to one of your lower days, so it is always something you have actually done recently. As those lower days get busier, the goal rises with them, up to your target. Walking more on your slow days is what raises your goal.
How is this different from a 10,000 step goal?
10,000 steps is the same number for everyone, so it is either trivial or out of reach depending on the life you already lead. Step Gazelle starts from what you have actually walked in the last 30 days and asks for one of your lower days, then raises the goal as those days rise. If you walk less for a while the goal comes back down on its own, because a goal you cannot hit is not a goal.
What is a pass?
A day off. Travel, illness, a rest day. Excuse it, and that day stops dragging your daily goal down. You get three rolling passes in the 30 day window. Your goal reflects the days you meant to walk, not the ones life got in the way of.
Is Step Gazelle a subscription?
No. The app is free, and premium is a single $9.99 purchase tied to your Apple Account with nothing recurring. Free covers the adaptive goal, Apple Health sync, streak tracking and three rolling passes. Premium adds the Home Screen widget, the difficulty dial and the full Trends history.
I paid for premium and it is not showing.
Premium is a one-time purchase tied to your Apple Account. On a new device, or after reinstalling, open Settings in the app and tap Restore purchase. If it still does not appear, email us and include the Apple Account you purchased with; we will sort it out.
Does my data leave my phone?
No. There is no account and no server, and the app contains no network code at all. This website uses Google Analytics; the app sends nothing anywhere. See the privacy policy for the specifics.